售后服務(wù)

“質(zhì)量為本，終身服務(wù)”是本公司的服務(wù)宗旨

我菏澤名耀機(jī)電工程有限公司特做出以下承諾：

1、委派專業(yè)的技術(shù)人員進(jìn)行售后服務(wù)。

2、保修響應(yīng)后本市4小時內(nèi)到達(dá)現(xiàn)場，12小時內(nèi)到位服務(wù)，非本市范圍內(nèi)，技術(shù)人員24小時內(nèi)到達(dá)現(xiàn)場。

3、保修期內(nèi)由于客戶操作不當(dāng)導(dǎo)致故障，我公司將以優(yōu)惠的價格提供維修服務(wù)。

4、工程質(zhì)量保固期：設(shè)備保修2年，其它材料按照國家“三包”標(biāo)準(zhǔn)服務(wù)（如有人為或自然一些不可抗拒因素的破壞，不在保修范圍內(nèi)）。

5、保修期后我司會進(jìn)行定期回訪，為客戶提供有償終生服務(wù)。

綜上所述，我公司鄭重承諾，在工程質(zhì)量保修階段，我單位將本著用戶至上的原則，讓業(yè)主滿意?？蛻舻臐M意和支持，將是我單位的生存源泉之水，在工程施工、質(zhì)量保修階段，我單位將始終如一的為業(yè)主服務(wù)。

承諾單位：菏澤市名耀機(jī)電工程有限公司

The service tenet of our company is "quality first, lifelong service"

I, Heze Mingyao Electromechanical Engineering Co., Ltd., hereby make the following commitments:

1. Assign professional technical personnel to provide after-sales service.

2. After the warranty response, the technician will arrive at the site within 4 hours and provide service within 12 hours. If not within the scope of the city, the technician will arrive at the site within 24 hours.

3. During the warranty period, if malfunctions occur due to improper customer operation, our company will provide repair services at the most favorable price.

4. Engineering quality warranty period: The equipment is guaranteed for 2 years, and other materials are serviced according to the national "three guarantees" s

5. After the warranty period, our company will conduct regular follow-up visits to provide paid lifelong service to customers.

In summary, our company solemnly promises that during the engineering quality warranty stage, our unit will adhere to the principle of putting users first and satisfy the owners. Customer satisfaction and support will be the source of survival for our company. During the construction and quality warranty stages, our company will consistently serve the owners.

Commitment unit: Heze Mingyao Electromechanical Engineering Co., Ltd